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  • Are there refunds or exchanges?
    All sales are final, but we are open to working through manufacturing issues or defects on your kinara. Due to COVID-19 precautions there are no exchanges.
  • How’d you come up with costs?
    KwanzaaMe kinara sets are priced as high-quality, hand crafted, finished, and painted. They are an investment piece and can be kept for years to come if taken care of properly.
  • What’s good with shipping?
    Shipping for orders varies based on the needs of the order. Please allow up to 1-2 weeks for tracking information. Each kinara is made with care and intention as we make a strong effort to have items at your door front in 30 days.
  • How safe is lighting candles every night?
    Our lab tested candles are safe to burn from 4-6 hours. Burning longer may burn out the candle holder. Flameless candles coming soon!
  • How can I, my family, or my org partner with KwanzaaMe?"
    Tap in! We’d love to connect and build with you. Please email us at
  • Where do I store my kinara?
    I usually keep a kinara or two out for decor, but it’s safe in it’s storage box and should be generally away from extreme heat, cold or anything potentially explosive.
  • Have a question that's not answered here? Hit us up!
    Please email us at




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